Gyroscope.com does not pass on or resell your details. However a few companies do
need to see your details in order to process the order, these included the delivery
companies (e.g. Royal mail, USPS, UPS, Parcel force) and our bank (who process
the credit/debit card transactions).
What information we hold about you
We only hold the basic information we need in order to make the website fully functional
and secure. We do log visitor traffic to understand which areas of the website
appeal to customers and to secure the website (so we are aware if someone is
trying to attack the website). We do keep a full history of your orders
to assist you in the future.
Our return policy is based on fairness, common sense and British law.
If your product arrives damaged or defective, we would ask you to return it
to us and we will replace it. If it goes missing we will claim from the
courier/post office and make sure you get what you ordered. In the unlikely
event that you don't like the item, provided it is returned in a complete
and good condition within 30 days of ordering we will refund the full amount
excluding all the postage costs and a 15% restocking fee. Any local taxes
that you pay will have to be claimed back by yourself.
If you want to return an item, e-mail or phone us before returning it and
them return it with a note detailing the problem.
Our contact details can be found here
Refusal of Transaction
We reserve the right to cancel an order, withdraw an offer or remove any product
from this website and catalog at any time. We also reserve the right to
add/change/remove any content on this website. We may refuse to
process a transaction for any reason or refuse to service anyone at any time at
our discretion. We will not be liable to you or any third party for withdrawing any
product from this website; cancelling, refusing or changing an order;
adding/changing/removing any material or content on the website; or the late delivery
of an product or order.